Director of People at Lumin

About Lumin: Lumin is at the forefront of a transformative health movement. Our mission is to make cutting-edge mental health treatments accessible to all, pioneering advancements and broadening reach in mental health care for conditions like depression, anxiety, OCD, and PTSD. We are a leading provider of in-network medical psychedelics, specializing in outpatient ketamine and esketamine therapies. Our client-focused centers emphasize medically sound, transformative care, supported by dedicated teams passionate about mental health improvement. Come build the future of behavioral care with us!

• We care deeply about our clients and want to give everyone a chance to feel better
• We are the fastest growing and highest volume provider of our kind in the New England region
• We’re innovators, constantly iterating on our care delivery models, and building technology and workflows to ensure that we deliver best-in-class care to our clients and contribute to the community of care providers
• We are backed by excellent investors and experienced operators and are rapidly growing
• At Lumin, you will not only witness the impact of groundbreaking medical therapies but will also be instrumental in shaping the future of healthcare

Why Join Us: As the first dedicated People/HR professional at Lumin, you’ll get to work closely with executives to build and execute on a strategy to make Lumin a Best-in-Class workplace in healthcare. You’ll lead and build your function, and help us rapidly scale the company to multi-site, multi-region operations.

Job Summary:

The Director of People at Lumin and our first people-oriented professional, you will set the direction for all human resources related functions at Lumin, encompassing talent acquisition, employee engagement, compensation and benefits, and organizational development. This role will be pivotal in attracting, retaining, and supporting top clinical and operational talent while fostering an organizational culture that supports growth and excellence in mental health care.

Key Responsibilities:

1. Talent Acquisition:
   1. Develop and implement effective recruitment strategies to attract top clinical and operational talent
   2. Partner with relevant programs ( i.e., residency programs, MBA programs, affinity groups, industry networks) to build a strong pipeline of clinical and operational candidates
   3. Direct outreach and targeted recruitment campaigns for identified talent
   4. Enhance Lumin’s employer brand through targeted marketing and outreach efforts
   5. As needed, engage recruiters to supplement pipeline development efforts
2. Onboarding and Training:
   1. Design and oversee a comprehensive onboarding program that integrates new hires into Lumin’s culture and operations
   2. Ensure continuous professional development through ongoing training and education initiatives
3. Employee Engagement and Retention:
   1. Implement regular employee surveys and feedback mechanisms to gauge engagement and identify areas for improvement
   2. Develop and promote policies that support work-life balance and employee well-being
   3. Create recognition programs to reward outstanding performance and contributions
4. Compensation and Benefits:
   1. Design flexible and competitive compensation packages, including innovative benefits tailored to clinician and operational staff needs
   2. Develop and implement novel programs to support a best-in-class program, e.g., debt repayment, family-oriented incentives (childcare), etc.
   3. Regularly review and adjust compensation structures to remain competitive in the market
5. Organizational Development:
   1. Foster a positive organizational culture that emphasizes collaboration, innovation, and excellence in client care
   2. Identify and develop future leaders through targeted training and mentorship programs
   3. Lead change management initiatives to support organizational growth and adaptation
6. Strategic Planning:
   1. Align People strategies with Lumin’s overall organizational goals and objectives
   2. Monitor and evaluate the effectiveness of People initiatives, making adjustments as needed to achieve desired outcomes.
   3. Report regularly to the CEO and executive team on People-related metrics and progress
7. Performance management:
   1. Develop and implement periodic review programs
   2. Coach and mentor managers to engage and develop their direct reports

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. A Master’s degree is preferred.
• Minimum of 5 years of experience in HR or People roles, with some portion of time in a leadership position
• Proven track record in talent acquisition, employee engagement, and organizational development, preferably in a healthcare or clinical setting
• Strong understanding of compensation and benefits strategies, including innovative and flexible benefits packages
• Experience in developing and implementing HR strategies that align with organizational goals
• Excellent leadership, communication, and interpersonal skills

Desired Skills:

• Strategic thinking with the ability to develop and execute long-term People strategies
• Strong problem-solving skills and the ability to make data-driven decisions
• Experience managing a budget
• Ability to build strong relationships with internal and external stakeholders
• Experience with change management and the ability to lead through periods of growth and transformation
• Familiarity with the challenges and opportunities in the mental health care sector

Application Process:

Interested candidates should submit their resume and a cover letter outlining their qualifications and vision for the People function at Lumin to the job board or directly to people@lumin.health.